What is SafeCart Payments?
SafeCart, a leading ecommerce cart developed by RevenueWire, provides a secure and easy-to-use payment method for consumers purchasing goods online.
Built on military-grade security and encryption standards, SafeCart features industry-leading privacy assurance and data integrity.
How long will it take for refunds to appear in my account?
Due to differences in the processing times of major credit card issuing banks, refunds can take up to 15 business days to appear. If your refund has not appeared within 15 business days, please contact us and we will do our best to provide you with additional information on the status of your refund.
If you purchased using PayPal, sign into your PayPal account and review your account history. Please note that depending on your account preferences, you may need to transfer funds from PayPal to your bank account.
The credit card I used to purchased has expired. How will I get my refund?
All refunds processed by SafeCart are sent to the same card or account that was used for the original purchase. If the card you used is no longer active, contact your credit card provider to confirm where your refund will appear. Typically, card issuers will forward any outstanding credits to your new card.
Unfortunately, we do not issue refund checks.
Is my purchased product coming from SafeCart?
SafeCart processes payments for a wide variety of companies. While our name appears on your credit card or PayPal statement, the product you purchased is usually delivered directly by individual merchants and publishers and not by SafeCart.
What is a licence or registration key?
A licence or registration key is a unique code required to access digital products after purchase. If you need assistance with a licence or registration key, our Customer Care Team would be happy to resolve any issue.
I haven't received my item yet. Can I track my shipment?
RevenueWire does not have access to shipment tracking information. Please contact your product's manufacturer directly for this information.
All digital products sold using SafeCart are delivered electronically. Information regarding products, logins and licence keys are included in your confirmation email. If you do not have this information, please contact our Customer Care Team.