Search The FAQ's
example: credit card charge
example: credit card charge
Built on military-grade security and encryption standards, RevenueWire's SafeCart features industry-leading privacy assurance and data integrity. We accept Visa, MasterCard, American Express, Discover, Maestro, Diners Club, and JCB. SafeCart now also accepts PayPal.
To help you reference a purchase, we provide an easy-to-use Purchase Lookup Tool. This tool is available 24/7 here on our website and provides quick access to your receipt, the publisher's original order confirmation page, in addition to technical support contacts for the publisher of the product you've purchased.
If you do not have a printout of the "Thank You" page or the email containing your license key/product registration information, please contact us directly at 1-855-432-0727, as this represents the quickest way to have this information resent.
If you need assistance with a license/registration key, please contact us at 1-855-432-0727 and our support staff will work to quickly resolve the issue.
If you need assistance with a license/registration key please call us at 1-855-432-0727 and we will work to quickly assist you with registration or installation. For technical support, you can also quickly access a Publisher's contact information using our Publisher Look-up Tool.
Please note that we require publishers to respond to customer inquiries within 48 hours. If it's been more than 48 hours since you contacted the publisher, and you've confirmed that replies from the publisher haven't accidentally been re-routed to your spam or junk mail folder, please contact us at 1-855-432-0727 and we will contact the publisher on your behalf with the highest level of priority.
ScanAlert HACKER SAFE conducts daily, thorough six-step network security audits, continually evaluating the security of the SafeCart shopping cart and platform. The first three steps are a test for vulnerabilities, while the fourth and fifth steps are alerts and solution management if any vulnerability is detected.
Due to the extensive certification process that an organization must go through, privacy seals are the most difficult to obtain. They are also the only seals that investigate what happens "behind the scenes", carefully inspecting internal data collection and usage procedures. Once a privacy seal has been obtained, the seal program continues to monitor the organization, and consumers can contact the issuing authority regarding any complaints if they feel there has been any misconduct.
RevenueWire's SafeCart meets the stringent standards of ScanAlert HACKER SAFE, VeriSign™ Extended Validation and TRUSTe™ Privacy Certification.
Please also review our Privacy Statement which explains how we carefully handle and protect your personal information.
Typically, your card issuer will carry forward any outstanding credits to your new card. Unfortunately, our online system is unable to issue refund checks at this time.
If your refund is taking an abnormally long period of time to process with your card issuing bank, please let us know and we'll do our best to provide you with any additional information on the status of your refund.
If you used PayPal to make your original purchase, please sign into your PayPal account and review your account history. Please note that depending upon your Paypal account preferences, you may need to transfer funds from PayPal to your bank account.